Privacy Policy
1 Handling of Personal Information
Microbubble Japan Co., Ltd. (hereinafter referred to as "the Company") will properly manage and strive to protect the personal information of its customers, members, business partners, affiliated businesses, and employees.
2. Purpose of Use of Personal Information
The purpose of use when personal information is directly obtained in writing or other forms (including via websites, emails, forms, and apps).
Purposes for the use of personal information obtained in connection with the products/services provided by our company (including events planned and operated by our company, etc. The same applies hereinafter).
- Information on product/service details and prices
- Acceptance of applications for product purchases and service usage, provision of products and services, and responses to inquiries.
- Billing and collections
- Requests for surveys, questionnaires, etc. regarding product and service planning and use, and subsequent communication.
- Information on New Products and Services
- To resolve issues related to goods and services
- Understanding the usage status of products and services
- Improvement of products and services, planning and development of new products and services, creation of statistical materials
(2) Purposes of use of personal information related to transactions
Our supplier management, sales activities
(3) Purpose of using personal information obtained when requesting materials or making inquiries
Delivery of materials and responses to inquiries
(4) Purposes for which personal information obtained during recruitment activities will be used
- To conduct the hiring selection process
- To contact applicants via email, phone, etc. as part of the hiring selection process.
- For consideration of personnel allocation after joining the company
(5) Purposes of Use of Personal Information of Employees, etc.
Human resource and labor management, employee benefits, and health management
3 Provision of Personal Information to Third Parties, etc.
We will not provide or disclose personal information to third parties without your prior consent. However, we may provide or disclose personal information to third parties in the following cases:
1. When consent is obtained from the individual
(2) When based on laws and regulations
(3) When providing in a manner that does not violate the Personal Information Protection Act
(4) When providing goods or services, and in connection with this, providing personal information as follows after concluding a contract regarding the handling of personal information.
- Purpose of provision
Provision of goods and services, billing and collection of charges and fees, execution of payment and settlement operations for subsidies, responses to inquiries, contact for research and surveys related to product and service planning and usage, announcements of new products and services, resolution of problems related to products and services, understanding of product and service usage status, improvement of products and services, planning and development of new products and services, and creation of statistical data. - Items of personal information to be provided
Address, name, gender, age, phone number, email address, affiliated organization name, details of products/services used, usage details such as date/time of use and frequency of use, usage history, etc. - How to provide
Written, phone, fax, email, etc. - Recipient
Businesses providing various services, such as restaurants, accommodations, travel agencies, sports clubs, childcare/nursing care facilities, insurance companies, ticket agencies, and transportation companies.
- Purpose of provision
4. Outsourcing of Personal Information
For the purpose of providing better services in our business operations, we outsource part of our work to external parties within the scope necessary to achieve our objectives. This includes tasks such as mailing guidebooks and newsletters, accepting and processing payments for products and services, and system operation and management.
When outsourcing business that handles personal information, we will select an outsourced company that is recognized as handling personal information appropriately, and we will stipulate necessary matters for preventing leakage of customer personal information through appropriate management and confidentiality in contracts, etc., and ensure appropriate management is implemented.
5. Voluntariness of Personal Information
Providing personal information is voluntary, but if you do not provide it, you may not be able to use the products and services offered by our company.
6. Joint Use of Personal Information
Your personal information provided to our company may be jointly used by our company and our group companies for the following purposes.
Items jointly used
Address, name, gender, age, phone number, email address, affiliated organization name, details of products/services used, usage details such as date/time of use and frequency of use, usage history, etc.
(2) Scope of Persons Who May Jointly Use
Our company and the following group companies
MBJ Holdings Inc., nanopet Inc., allica Inc.
(3) Purpose of use by joint users
- Information on products and services, and answers to inquiries.
- Requests for surveys, questionnaires, etc. regarding product and service planning and use, and subsequent communication.
- Information on New Products and Services
- Understanding the usage status of products and services
- Improvement of products and services, planning and development of new products and services, creation of statistical materials
(4) Administrator of Shared Use
Microbubble Japan Co., Ltd.
WeWork Iceberg, 6-12-18 Jingumae, Shibuya-ku, Tokyo
Representative Director, Ryo Takabayashi
7 Procedures for Disclosure, etc. of Personal Information
Regarding requests for notification of purpose of use, disclosure, correction, addition, deletion, suspension of use, erasure, or suspension of provision to third parties of personal data held by our company, please contact the Personal Information Handling Office below by phone or email. We will send you an application form.
When mailing your application to our company, please use a method that allows confirmation of delivery, such as registered mail. Also, please write "Personal Information Disclosure Application Enclosed" in red on the envelope.
When submitting your application, please enclose documents that can verify your identity or the identity of your representative.
(1) How to request disclosure, etc., by the individual
If the individual wishes to disclose personal information, please fill out and stamp the form in section A below, and send it along with the identification documents in section B and section C as needed.
- Application for Disclosure of Personal Information
- Identification document (any one of the following)
Copy of driver's license, copy of health insurance card, copy of passport, copy of resident certificate, copy of residence card, seal registration certificate - 800 yen postage stamp (for requests for disclosure or notification of the purpose of use)
(2) In the case of requests for disclosure, etc., by an agent
If you are entrusting your agent with disclosure, etc., please fill out and stamp the necessary information on Document A below, and send it together with Documents B through E, and F as needed, to make your request.
- Application for Disclosure of Personal Information
- Identification document (any one of the following)
Copy of driver's license, copy of health insurance card, copy of passport, copy of resident certificate, copy of residence card, seal registration certificate - Documents required for proxy identification (any one of the above B)
- Power of attorney (with the principal's seal affixed)
- Certificate of Seal Impression for the seal affixed to the Power of Attorney (issued within the last 3 months)
- 800 yen postage stamp (for requests for disclosure or notification of the purpose of use)
(3) Method of Responding to Requests for Disclosure, etc.
Regarding requests for disclosure, as a general rule, we will disclose the information by the method specified by the applicant in their application. However, if disclosure by the specified method is difficult, we will notify you to that effect and disclose the information in writing.
Regarding requests for notification of purpose of use, we will respond in a reasonable and appropriate manner. Regarding requests for correction, addition, deletion, cessation of use, erasure, or cessation of provision to third parties of personal data we hold, we will generally respond by postal mail or email.
(4) Purpose of using personal information obtained when requesting disclosure, etc.
Personal information obtained in connection with requests for disclosure, etc., will be used only to the extent necessary for the requests for disclosure, etc.
The documents you submitted will not be returned. After the response to your disclosure or other request is completed, they will be properly managed and disposed of.
(5) Cases where disclosure, etc. cannot be made
Please be aware that disclosure may not be possible in cases based on laws and regulations or in the following situations. If a decision is made not to disclose, we will notify you via email or other means, stating the reason.
- In cases where identity or agent verification cannot be performed (e.g., when the current address differs from the address on the resident record)
- If there is a risk of harming the life, body, property, or other rights and interests of oneself or a third party.
- If the personal information subject to the request cannot be identified from the information provided in the application
- If there is an omission in the prescribed submission documents
(6) Fees for Disclosure Requests and Collection Methods
800 yen per request (request for disclosure or notification of purpose of use).
Please enclose 800 yen worth of postage stamps (actual cost).
However, a separate fee may be charged for personal information held or records of provision to third parties that require a special disclosure method.
There is no fee for requests to correct, add, delete, suspend use of, erase, or stop provision to third parties.
If the fee is insufficient or not included, we will contact you to inform you of this. Please re-mail all necessary application documents and the required fee to the Personal Information Handling Office. If you do not re-mail them, your request for disclosure or other services will be considered as if it were never made.
Regardless of the reason for non-disclosure or any other reason, we cannot return postage stamps sent to us.
8 Security Management of Personal Information
Our company takes the following safety measures against the risk of leakage, loss, or damage of personal information.
(1) Organizational safety management measures
- We have appointed a manager responsible for handling personal information and operate our personal information protection management system with this manager at its center.
- We have established regulations regarding the handling of personal information for each stage, including acquisition, use, storage, provision, and deletion/disposal.
- We conduct periodic audits of the handling of personal information.
(2) Human Safety Management Measures
- We conduct regular training sessions for employees on the handling of personal information.
- We have employees sign a non-disclosure agreement when they join the company.
(3) Physical Security Management Measures
- In areas where personal information is handled, we implement measures to manage employee entry and exit and to prevent unauthorized viewing of personal information.
- Measures are taken to prevent the theft or loss of equipment, electronic media, and documents that handle personal information, and when carrying such equipment and electronic media, encryption or password control is implemented.
(4) Technical Security Management Measures
- Access control is implemented within the systems and services we use, ensuring that only the minimum necessary personnel can view and use personal information.
- We have introduced a system to protect information systems handling personal information from unauthorized external access or malicious software.
- Grasp of the external environment
- When outsourcing personal information to a third party, we establish selection criteria for subcontractors, conduct evaluations based on those criteria, and then enter into a confidentiality agreement.
- When handling personal information in foreign countries, we implement security management measures after understanding the personal information protection system in that country.
9. Changes regarding the handling of personal information
We may revise all or part of our personal information handling policy. We will notify you on our website if there are any significant changes.
[Personal Information Handling Office]
Company Name: Micro Bubble Japan Co., Ltd.
Location: 5-27-5 Sendagaya, Shibuya-ku, Tokyo WeWork Links Square Shinjuku
Personal Information Protection Manager: Corporate Department, Personal Information Handling Representative
Contact: 03-5843-0795 (Main number)
December 5, 2023 Enacted
May 1, 2025 Revised
October 1, 2025 Revised